We look forward to welcoming you to Pacific Resort Hotel Group.
If your travel plans are impacted by COVID-19 we have made changes to our cancellation policy from 01 October 22.
Please contact our reservations team for all other questions and changes.
YOUR TRAVEL SAFETY
As it has always been, the safety and security of our guests and team members remain our highest priority. We take great pride in maintaining the highest standards of cleanliness and hygiene. In response to COVID-19, we have taken additional measures to make our cleaning and hygiene protocols even more rigorous:
- Our resort teams are receiving ongoing daily briefings and enhanced operating procedures.
- We have increased the frequency of cleaning our public areas (including lobbies, door handles, public bathrooms, etc.) and have continued to use hospital-grade disinfectant standards.
- We have increased the deployment of antibacterial hand sanitisers.
Our team at Pacific Resort Hotel Group are ready to welcome you with the wonderful Kia Orana spirit you have come to expect.
Aro’a nui (warm regards),
Chief Executive Officer – Pacific Resort Hotel Group