{"id":3570,"date":"2026-08-31T14:24:30","date_gmt":"2026-09-01T00:24:30","guid":{"rendered":"https:\/\/www.temanava.com\/?page_id=3570"},"modified":"2026-08-31T16:50:44","modified_gmt":"2026-09-01T02:50:44","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.pacificresort.com\/te-manava\/frequently-asked-questions\/","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<h2>Getting There and Airport Transfers<\/h2>\n<p><strong>How far is Te Manava Luxury Villas from Rarotonga Airport?<br \/>\n<\/strong>Te Manava Luxury Villas is approximately a 15-20-minute drive from Rarotonga Airport.<\/p>\n<p><strong>Does Te Manava Luxury Villas offer airport transfers?<br \/>\n<\/strong>Airport transfers can be pre-arranged through Raro Tours, our third-party transfer provider. Please provide your flight number and arrival time at least three days in advance. Charges will apply.<\/p>\n<p><strong>What other transport is available from Rarotonga Airport?<br \/>\n<\/strong>A limited number of taxis are available at the airport, or you can pre-book a rental car for airport collection.<\/p>\n<p><strong>How far is Te Manava Luxury Villas from Pacific Resort Rarotonga?<br \/>\n<\/strong>Te Manava Luxury Villas is approximately 1.4 km from Pacific Resort Rarotonga, around 5 minutes by car. The beach walk takes approximately 10 minutes.<\/p>\n<p><strong>Is there a transfer between Te Manava Luxury Villas and Pacific Resort Rarotonga?<br \/>\n<\/strong>Yes. Complimentary transfers are available between Te Manava Luxury Villas and Pacific Resort Rarotonga. Please arrange this with Reception.<\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2>Booking and Accommodation<\/h2>\n<p><strong>What is the minimum stay at Te Manava Luxury Villas?<br \/>\n<\/strong>Te Manava Luxury Villas are sold on a room-only basis with a minimum stay of three nights per villa.<\/p>\n<p><strong>How do I book Te Manava Luxury Villas?<br \/>\n<\/strong>You can <a href=\"https:\/\/www.pacificresort.com\/te-manava\/\" target=\"_blank\" rel=\"noopener\">book directly through our website<\/a> or contact Central Reservations at <a href=\"mailto:reservations@pacificresort.com?subject=Enquirey\">reservations@pacificresort.com<\/a> or +682 28140.<\/p>\n<p><strong>What time is check-in and check-out at Te Manava Luxury Villas?<br \/>\n<\/strong>Check-in is from 2pm and check-out is by 10am.<\/p>\n<p><strong>Can I request early check-in or late check-out at Te Manava Luxury Villas?<br \/>\n<\/strong>Early check-in and late check-out are subject to availability and may incur a fee. To guarantee access outside standard hours, we recommend booking an additional night.<\/p>\n<p><strong>Can Te Manava Luxury Villas store my luggage?<br \/>\n<\/strong>Yes. Guest Services can assist with luggage storage before check-in or after check-out.<\/p>\n<p><strong>Can I request a specific villa number or location at Te Manava Luxury Villas?<br class=\"yoast-text-mark\" \/><\/strong>We can note preferred villa numbers or locations, but they cannot be guaranteed and remain subject to availability at check-in.<\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2>Housekeeping and Laundry<\/h2>\n<p><strong>Do villas at Te Manava Luxury Villas have laundry facilities?<br \/>\n<\/strong>Yes. Each villa has laundry facilities.<\/p>\n<p><strong>Is daily housekeeping included at Te Manava Luxury Villas?<br \/>\n<\/strong>Daily housekeeping is not included. Please refer to the Guest Services Menu for available housekeeping services.<\/p>\n<h2><\/h2>\n<p>&nbsp;<\/p>\n<h2>Villas and Facilities<\/h2>\n<p><strong>Are kayaks provided at Te Manava Luxury Villas?<br \/>\n<\/strong>Yes, kayaks are available for guests.<\/p>\n<p><strong>Does Te Manava Luxury Villas have a gym?<br \/>\n<\/strong>Te Manava Luxury Villas does not have a gym or fitness centre on site. Our team can provide information about local gyms.<\/p>\n<p><strong>Can beds at Te Manava Luxury Villas be configured as twins?<br \/>\n<\/strong>Selected villas can be configured with twin beds. Please check with our Reservations Team and advise your preference when booking.<\/p>\n<p><strong>Is Te Manava Luxury Villas suitable for guests with mobility needs?<br \/>\n<\/strong>Te Manava Luxury Villas does not have dedicated accessible villas or purpose-built accessible facilities. Please tell us about your mobility requirements before booking so we can advise you.<\/p>\n<p><strong>Does Te Manava Luxury Villas offer day passes?<br \/>\n<\/strong>No. Private villa pools and guest facilities are reserved for registered guests.<\/p>\n<p><strong>Do villas at Te Manava Luxury Villas have bathtubs?<br class=\"yoast-text-mark\" \/><\/strong>Most villas have walk-in showers rather than bathtubs. The 3-Bedroom Presidential Villa also has a bathtub.<\/p>\n<p><strong>Do villas at Te Manava Luxury Villas have coffee machines?<br \/>\n<\/strong>Yes. A Nespresso coffee machine is provided in each villa.<\/p>\n<p><strong>Can I drink the tap water at Te Manava Luxury Villas?<br class=\"yoast-text-mark\" \/><\/strong>We recommend drinking filtered water rather than tap water. Tap water is suitable for showering and brushing your teeth.<\/p>\n<h2><\/h2>\n<h2>Dining, Families and General<\/h2>\n<p><strong>Does Te Manava Luxury Villas have a restaurant?<br \/>\n<\/strong>No. Te Manava Luxury Villas does not have an on-site restaurant. Guests may use the facilities at Pacific Resort Rarotonga and charge back to their villa.<\/p>\n<p><strong>Can guests at Te Manava Luxury Villas use Pacific Resort Rarotonga Kids Club?<br \/>\n<\/strong>Yes. Guests staying at Te Manava Luxury Villas have access to Pacific Kids Club at Pacific Resort Rarotonga.<\/p>\n<p><strong>Is babysitting available at Te Manava Luxury Villas?<br \/>\n<\/strong>Yes. Babysitting can be arranged for younger children. Guest Services can assist with bookings.<\/p>\n<p><strong>Is Wi-Fi free at Te Manava Luxury Villas?<br \/>\n<\/strong>Yes. Complimentary unlimited Wi-Fi is included for registered villa guests.<\/p>\n<p><strong>Can I hire a car while staying at Te Manava Luxury Villas?<br \/>\n<\/strong>Yes. Car hire is available through local providers including <a href=\"https:\/\/www.aviscookislands.com\/\" target=\"_blank\" rel=\"noopener\">Avis Cook Islands<\/a> and <a href=\"https:\/\/www.polynesianhire.co.ck\/\" target=\"_blank\" rel=\"noopener\">Polynesian Rental Cars<\/a> and can be booked directly with the rental company.<\/p>\n<p><strong>Does Te Manava Luxury Villas have a spa?<br \/>\n<\/strong>No. Te Manava Spa has closed permanently. Guests can book treatments at Pacific Lounge at Pacific Resort Rarotonga, subject to availability, and Guest Services can assist with arrangements.<\/p>\n<p><strong>Can I store luggage before check-in or after check-out?<br \/>\n<\/strong>Yes. We are happy to store your luggage before check-in or after check-out so you can continue to enjoy the resort or explore the island.<\/p>\n<p><strong>Is there a power point near the bed for a CPAP machine or medical equipment?<br \/>\n<\/strong>Yes. Rooms have power points accessible from the bed area. If you have specific equipment or placement requirements, please let us know before arrival.<\/p>\n<p><strong>I left something behind at the resort. How can I get it back?<br \/>\n<\/strong>Please contact us with your room number, stay dates and a description of the item. We will do our best to locate it and arrange return. Postage costs may apply.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.pacificresort.com\/te-manava\/offers\/?_gl=1*1kwyjvf*_gcl_au*NzYyMDkwNzY2LjE3ODc4ODAzNjQ.*_ga*NTM1OTg0MjQzLjE3ODc4Nzk4MDY.*_ga_SC3TJRTNNX*czE3ODc4Nzk4MDYkbzEkZzEkdDE3ODc4ODAzNTkkajYwJGwwJGgxNzAxMjEwMDg4*_ga_Q6XGTJ3B6Q*czE3ODc4Nzk4MDYkbzEkZzEkdDE3ODc4ODAzNTkkajYwJGwwJGg2MDY3Mzk5NzM.*_ga_TNK06YBE13*czE3ODc4Nzk4MDYkbzEkZzEkdDE3ODc4ODAzNTkkajYwJGwwJGgxMzkwMTA4Mzg3*_ga_4X059CRHM7*czE3ODc4Nzk4MDYkbzEkZzEkdDE3ODc4ODAzNTkkajYwJGwwJGg0NjI5NTI4MjE.*_ga_P6V9LGH2LC*czE3ODc4Nzk4MDYkbzEkZzEkdDE3ODc4ODAzNTkkajYwJGwwJGgxMDMxMjczMDMx\" target=\"_blank\" rel=\"noopener\">Explore our special offers at Te Manava Luxury Villas<\/a><\/p>\n<p><a href=\"https:\/\/cookislands.travel\/entry\">Visit Cook Islands Tourism for more information on entry requirements<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Getting There and Airport Transfers How far is Te Manava Luxury Villas from Rarotonga Airport? Te Manava Luxury Villas is [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3570","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v23.0 (Yoast SEO v28.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Te Manava Luxury Villas Frequently Asked Questions<\/title>\n<meta name=\"description\" content=\"Frequently asked questions - view important information you need to know about Te Manava Luxury Villas to prepare for your trip\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.pacificresort.com\/te-manava\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions\" \/>\n<meta property=\"og:description\" content=\"Frequently asked questions - 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