Pacific Resort Hotel Group Useful Facts About the Cook Islands

Useful Facts About the Cook Islands

General Information

English and Cook Islands Maori are the official languages. English is widely spoken on Rarotonga, making it easy for visitors to get around. The Cook Islands operate on GMT-10, so remember to adjust your watch when you arrive. The local currency is the New Zealand dollar (NZD).

ATMs are available on Rarotonga and Aitutaki, and card payments are accepted at many hotels and shops.

The electricity supply is 240 volts AC, 50 Hz. Power outlets use the same three-pin plugs as New Zealand and Australia. For more helpful information before your trip, visit our Frequently Asked Questions page.

In the Air

Rarotonga is home to the Cook Islands’ international airport, with direct flights from New Zealand, Australia, Tahiti and Honolulu. Airlines and flight schedules vary by route and season.

Air Rarotonga operates domestic flights from Rarotonga to Aitutaki and the other Pa Enua (outer islands), making it easy to explore more of the Cook Islands.

For current routes and schedules, visit Cook Islands Tourism’s flight information.

On the Road

Rental cars, scooters, motorbikes and bicycles are available on Rarotonga, with rental options also available on other islands. Driving is on the left-hand side of the road.

Visitors aged 16 and over can generally drive using a full, valid overseas licence for up to six months, subject to local requirements. Your licence only permits you to drive the vehicle classes you are authorised to drive at home. If you wish to ride a scooter or motorbike without the appropriate overseas licence, you will need to obtain a Cook Islands visitor licence.

Helmets are compulsory for motorbike and scooter riders and passengers on Rarotonga.

Public buses travel around Rarotonga in both clockwise and anticlockwise directions. They are a convenient way to explore the island at your own pace.

For further details, visit Cook Islands Tourism’s getting around guide.

Health

Medical and dental services are available on Rarotonga, while services on the outer islands are more limited. Visitors are responsible for their medical expenses, including medical evacuation.

Comprehensive travel insurance is recommended. Remember to pack essential prescription medicines and any relevant documentation.

For Your Comfort and Safety

Pack reef-safe sunscreen, insect repellent and suitable sun protection for the tropical climate.

When swimming or snorkelling, take care around coral reefs and lagoon passages. Reef shoes can help protect your feet, although they do not eliminate the risk of injury from marine life, including stonefish.

For snorkelling and other water activities, we recommend booking with accredited local operators who can provide guidance on local conditions and marine safety.

Communications

Complimentary unlimited Wi-Fi is available to guests staying at Pacific Resort Hotel Group properties on Rarotonga and Aitutaki. Guests also enjoy complimentary local, domestic and international calls from resort room phones.

Local SIM cards and eSIMs are available through Vodafone Cook Islands. Check with your mobile provider for international roaming availability and charges.

Dress Code

The Cook Islands have a relaxed island lifestyle, and casual clothing is suitable for most occasions. However, modest dress is appreciated when visiting towns, villages and churches.

Swimwear is appropriate at the beach, by the pool and in designated resort areas. When exploring local communities or attending church, we encourage visitors to dress respectfully.

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