Pacific Resort Hotel Group Earns TripAdvisor’s Certificate of Excellence 2019

Four Resorts Honoured

Pacific Resort Hotel Group (PRHG) is proud to share that Pacific Resort Aitutaki, Te Manava Luxury Villas, Little Polynesian Resort, and Pacific Resort Rarotonga have all received TripAdvisor’s Certificate of Excellence 2019.

What the Award Means

Now in its ninth year, the Certificate of Excellence recognises only the top 10% of businesses on TripAdvisor. Winners must maintain an overall rating of at least four out of five and consistently deliver outstanding guest experiences. Reviews from the past year determine the award, with both quality and quantity taken into account.

Hall of Fame Recognition

As consistent winners for more than five years, all PRHG resorts have also entered the 2019 TripAdvisor Hall of Fame. This honour highlights PRHG’s long-standing mission of absolute guest satisfaction. It also reflects the team’s dedication to delivering world-class hospitality in the Cook Islands.

Commitment to Excellence

Hall of Fame status comes with a renewed promise: PRHG will continue to set the benchmark for authentic Cook Islands accommodation, exceptional amenities, and personalised guest service. This recognition represents a powerful vote of confidence from guests who trust and celebrate PRHG’s commitment.

Guest Gratitude

PRHG is deeply grateful to every guest who shared their Cook Islands experience online. Their stories inspire new travellers and strengthen the group’s reputation. PRHG will keep striving to exceed expectations and provide memorable stays across all its resorts.