Pacific Resort Rarotonga Celebrated at the 2025 Cook Islands Tourism Awards
Pacific Resort Rarotonga has been recognised at the 2025 Air New Zealand Cook Islands Tourism Awards, taking home two prestigious honours. The resort proudly won the Vodafone Cook Islands Employer of the Year Award and the Kia Orana Spirit Award.
These awards celebrate the people behind the experience and the welcoming culture that defines Pacific Resort Rarotonga. Together, they recognise excellence in leadership, teamwork, and authentic Cook Islands hospitality.
A Workplace Built on Care and Team Culture
At Pacific Resort Rarotonga, absolute satisfaction guides everything we do. This focus shapes how we care for our guests and how we support one another as a team.
By fostering teamwork, respect, and genuine care, we create an environment where staff feel valued and motivated. As a result, this positive culture flows directly into the guest experience. Every interaction reflects personalised service, attention to detail, and the warmth that guests remember long after their stay.
Vodafone Cook Islands Employer of the Year Award
The Vodafone Cook Islands Employer of the Year Award highlights our strong commitment to our people. Across all roles, from front of house to behind the scenes, our team consistently delivers high quality service.
In addition, staff wellbeing remains a key priority. We support engagement through initiatives such as team fitness challenges and wellness programmes. These activities encourage connection, promote healthy lifestyles, and create a supportive workplace where people can grow.
We also focus on developing talent from within. By recognising individual strengths and offering opportunities for progression, we help our team build long term careers while contributing to the resort’s ongoing success.
Kia Orana Spirit Award and Community Connection
The Kia Orana Spirit Award recognises the warmth and kindness our team brings to every guest interaction. It celebrates the genuine care shown through everyday moments and the way our staff proudly share Cook Islands culture.
Beyond the resort, our team remains closely connected to the local community. Through meaningful community initiatives and partnerships, we continue to support and give back. This commitment reinforces a culture of care that extends well beyond our guests.
Learn more about our community initiatives and how we support the Cook Islands community.
Recognising the People Behind the Experience
These awards reflect the dedication of the people who bring Pacific Resort Rarotonga to life every day. They also reinforce our commitment to creating a workplace where staff feel inspired and supported.
With a strong people culture, a passionate team, and a focus on excellence, Pacific Resort Rarotonga continues to set the standard for Cook Islands hospitality.
For more information on the 2025 Air New Zealand Cook Islands Tourism Awards, read our full article here.